Meet The Team

Connecting People, Developing Best Practice

Sandra Green
Sandra Green
Training and Development Officer, Turning Point Scotland
I am the lead for Turning Point Scotland’s national Housing First training programme, supporting the learning and development of Practitioners, Managers and partners. Working in partnership with internal, national and European colleagues I am responsible for ensuring that the training is a high standard and promotes up to date Housing First practice from Scotland and Europe. I have a Certificate in Training Practice and I am a European Housing First trainer, in this role I have had the opportunity to deliver training in the UK and Europe.

Areas covered:

  • Developing and Delivering creative and interactive training
  • Embedding the Housing First principles, ethos and values into training
  • Managing the training calendar and supporting the training team

“Having seen the positive outcomes of  Housing First  in Glasgow, Scotland, Europe and beyond I am excited to be part of sharing this evidence and good practice with everyone, to ensure that people receive the best Housing First support”

Lynsey Scott
Lynsey Scott
Training and Development Administrator, Turning Point Scotland
I have been an Administrator for Turning Point Scotland’s Training and Development Department for 14 years. I am responsible for the administration of the national Housing First training programme. I organise training events and communicate with external partners, participants and the Housing First trainers.

Areas covered:

  • Event organisation
  • Practical equipment organisation
  • Communicating with partners

“I enjoy being part of such an excellent team. We always strive to ensure that all aspects of organisation and delivery are to a very high standard.”

Liz Littler
Liz Littler
Service Manager, Housing First Consortium Glasgow
In January 2013 I joined Turning Point Scotland as a Service Manager of the original Housing First service in Glasgow (the first in the UK). I now manage the Housing First Consortium service, working in partnership with three other social care organisations and a staff team of thirty plus individuals. Recently I completed a Post Grad at the University of Edinburgh, in Homelessness, Inclusion and Health.

Areas covered:

  • Delivery of Housing First training throughout Scotland  
  • Involved with the Housing First European Hub and Community of Practice
  • Promote good practice and use of the Housing First Scotland 7 Principles

“Housing  First has been a movement that has swept across the UK and we are so fortunate here in Scotland not only to have the “Pathfinder” project, but also have The Scottish Government's recognition and backing. “

Susan Jack
Susan Jack
Housing First Development Officer, Turning Point Scotland
As the Housing First Development Officer I am responsible for the internal and external development of Housing First provision. I came into post in December 2019 and have been focussing on developing the Housing First Academy website, engaging with aspects of direct service provision and promoting Housing First to the wider community. Having previously been a trainer with Women’s Aid, I am delighted to get the opportunity to join the Housing First training team.

Areas covered:

  • Developing Turning Point Scotland's Housing First Academy website
  • Developing Communities of Practice
  • Promoting Housing First to external partners and the wider community
  • Developing the wider aspects of Housing First support

“Housing First is such an excellent model of homelessness support that it’s easy to be enthusiastic about my work.”

Jaki Weir
Jaki Weir
Assistant Service Coordinator, Turning Point Scotland’s Glasgow Housing First Legacy Service
As an Assistant Service Coordinator I assist the Service Manager and Service Coordinator to direct and manage the day-to-day operations within the staff team and to provide direct support to the staff team and service users. I am a European Housing First trainer and I am also involved in the development and delivery of Housing First training in Scotland.

Areas covered:

  • Leadership and Support
  • Learning, development and delivery of housing first training
  • Promoting good practice
  • Respecting and promoting the rights of people who use services

“I have worked in Turning Point Scotland’s  Housing First services for many years. I have seen how successful the Housing First model is in practice, reaching people who were once unreachable and supporting them to change lives”

Avril Pollock
Avril Pollock
Service Coordinator, Turning Point Scotland Glasgow Housing First Legacy Service
I have worked in homelessness for 20 years in various front line roles. I joined Housing First in 2013 as service coordinator, responsible for day to day running of a busy Housing First service, staff development and leading the team, ensuring the service adheres to the fidelity of the model and 7 principles Housing First. I was also the implementation manager for a new Housing First service. I deliver training by drawing on experience and learning gained from service delivery.

Areas covered:

  • Delivery of Housing First Service
  • Developing and delivering Housing First training
  • Staff/team development

“Having been involved in the delivery of Housing First since the early pilot days, I am delighted to see how much the service and concept has grown, allowing me to share my learning and experience with others”


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